Privacy Policy
When you visit our website or use our services, we may collect the following types of information:
Personal Information: This includes information that you voluntarily provide when you fill out forms on our website, such as your name, email address, phone number, and any other details you submit for the purpose of booking a consultation or inquiry.
Non-Personal Information: This includes data such as your IP address, browser type, device type, and usage information, which is automatically collected by our website and used to improve user experience, analyze trends, and gather broad demographic data.
Cookies: We may use cookies or similar tracking technologies to enhance your user experience, track site activity, and personalize content and ads. You can control cookies through your browser settings.
2. How We Use Your Information
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third parties in the following situations:
Service Providers: We may share your information with third-party service providers that help us deliver our services, such as email marketing platforms, scheduling tools (e.g., Calendly), and customer support systems. These providers are contractually bound to protect your information.
Legal Requirements: We may disclose your personal information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, please be aware that no method of data transmission over the internet or method of electronic storage is 100% secure.
5. Your Rights and Choices
You have the following rights regarding your personal information:
Access: You can request to view the personal information we have collected about you.
Correction: You can update or correct any personal information that is inaccurate or incomplete.
Deletion: You can request the deletion of your personal information, subject to legal restrictions.
Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails by clicking the unsubscribe link in any email we send you.
To exercise any of these rights, please contact us using the contact details below.
California Consumer Privacy Act (CCPA) Rights (For California Residents)
If you are a resident of California, you have the right to request the following under the CCPA:
The categories of personal information we have collected about you.
The specific pieces of personal information we have collected about you.
The categories of sources from which we have collected your personal information.
The purposes for which we collect or sell your personal information.
The categories of third parties with whom we share your personal information.
The right to request that we delete your personal information.
To exercise your rights under the CCPA, please contact us using the contact details below. We will respond to your request in accordance with applicable law.
Personal Information Protection and Electronic Documents Act (PIPEDA) (For Canadian Residents)
If you are a resident of Canada, we comply with PIPEDA (Personal Information Protection and Electronic Documents Act) by ensuring that your personal information is collected, used, and disclosed with your consent and in accordance with applicable legal requirements.
General Data Protection Regulation (GDPR) (For European Union Residents)
Although your visitors are primarily from the US, Canada, and Australia, if you have users in the EU, we comply with the GDPR by ensuring that users are aware of their rights regarding their personal data. These rights include:
The right to access personal data.
The right to correct inaccurate data.
The right to request deletion (Right to be Forgotten).
The right to restrict processing.
For individuals in the EU, if you wish to exercise any of these rights, please contact us using the details provided below.
6. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by MortGen Media. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected personal information from a child, please contact us immediately, and we will take steps to delete such information.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the “Effective Date” at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
MortGen Media Email: mortgenmedia@gmail.com